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0000bet FAQ — all your questions answered here

From registration to withdrawal — everything you need to know about 0000bet, all in one place.

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Find answers to your questions by selecting a category below.

Registration & Account

Everything you need to know about opening an account, updating your details, identity verification, and account closure.

Register

Deposits & Withdrawals

Details on depositing and withdrawing via Mobile Pay, Nagad, and Rocket — including methods, processing times, and limits.

Account Login

Bonuses & Promotions

Questions about welcome bonuses, cashback, referral offers, and voucher redemption.

View Promotions

Sports Betting

Learn about odds, live betting, bet settlement, and betting rules for cricket and football.

Place Sports Bets

App & Downloads

Troubleshooting for mobile app installation, updates, and device-related issues.

App Download

Security & Responsible Play

Important information on password security, account limits, and responsible gaming.

Learn More
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Registration & Account

To create an account on 0000bet, you'll need an active Bangladeshi mobile number or email address, a strong password, and you must be 18 years of age or older. Registration is completely free and takes just 2 minutes.

Registration usually takes just 2–3 minutes. Fill in the form, verify your OTP, and set a password — that's all it takes to create your account.

No. Under 0000bet's policy, each person is permitted only one account. If the same individual creates multiple accounts, all accounts may be suspended and any remaining balances may be forfeited.

After logging in, go to "Profile" or "Account Settings" to update your name, email, and contact details. To change your mobile number, please reach out to the support team.

Email support@0000bet.bet to request account closure. Any remaining balance must be withdrawn before the account can be closed. The process is typically completed within 48 hours.

Deposits & Withdrawals

0000bet supports all major mobile banking methods in Bangladesh for deposits:
  • Mobile Pay (Personal & Merchant)
  • Nagad
  • Rocket (Dutch-Bangla Mobile Banking)
  • Upay
  • Bank Transfer (selected banks)
All transactions are processed in Bangladeshi Taka (BDT).

The minimum deposit on 0000bet is just ৳200 — one of the lowest among any betting platform in Bangladesh, making it ideal for new users.

Withdrawals to Mobile Pay and Nagad are typically completed within 15 minutes to 3 hours. Bank transfers may take up to 24 hours. Processing times may be slightly longer during peak hours or on weekends.

0000bet does not charge any withdrawal fees. However, your mobile banking provider (such as Mobile Pay or Nagad) may apply a small transaction charge as per their own policy.

Start by refreshing the page and waiting 10–15 minutes. If the issue persists, email us at support@0000bet.bet with a screenshot of the transaction and your transaction ID. Our team will resolve the problem promptly.

Your daily withdrawal limit depends on your account tier and verification status. Fully verified accounts have significantly higher daily limits. Contact support for exact figures.

Bonuses & Promotions

After your first deposit as a new member, a welcome bonus is automatically credited to your account. The bonus amount and terms vary by promotion. To see the latest offers, Promotions Page visit us.

The wagering requirement is the number of times you must bet your bonus amount before you can withdraw it. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to place ৳10,000 in bets. Terms vary for each bonus.

Enter your code in the "Voucher Code" or "Promo Code" field when making a deposit. If the code is valid, the relevant bonus or discount will be applied automatically. Check the voucher page for the latest codes.

You'll earn a referral bonus when someone registers using your referral link or code and makes their first deposit. Head to your referral dashboard to find your link and track how many people you've referred.

Yes, most bonuses have an expiry date. You typically need to complete the wagering requirements within 7–30 days of the bonus being credited. Any unused bonus will be forfeited once it expires.

Betting

Yes, live betting is fully available on 0000bet. You can place bets in real time as odds shift during a match. Live betting is supported across cricket, football, tennis, and more than 30 other sports.

Confirmed bets generally cannot be cancelled. However, in some cases you can use the "Cash Out" feature to settle a bet at a set amount before the match ends. This feature may not be available on all bets.

If a match is abandoned or cancelled, the full stake for that bet is returned to your account. Refunds are typically processed within 24 hours. In a parlay bet, a cancelled event is treated as a "push."

0000bet uses the decimal odds format. For example, odds of 1.85 mean that a ৳100 bet returns ৳185 if you win (৳85 profit). The higher the odds, the lower the chance of winning — but the greater the reward. A tutorial on reading odds is available on the betting page.

Sports Betting involves wagering on the outcome of real matches like cricket and football. Casino betting lets you play virtual games such as slots, poker, and roulette. Bonuses and wagering requirements often differ between the two.

App & Downloads

The 0000bet app is available directly from our Download Page The Android APK file can be downloaded directly. Before installing, go to your phone's settings and enable the "Install from unknown sources" option.

iOS users can enjoy the full 0000bet experience by visiting the website on Safari or any other browser. The mobile-optimized site is just as fast and convenient as a native app.

Follow these steps:
  • Go to Phone Settings → Security → enable "Unknown Sources"
  • Make sure you have enough storage space (at least 50MB)
  • Check that your internet connection is stable
  • Uninstall any old APK and install the latest version
If the issue persists, please contact support.

When a new version is available, you'll see an update notification inside the app. Alternatively, visit our Download Page Download the latest APK and install it. You can update directly from an older version without losing any data.

Security & Responsible Play

On the login page, click the "Forgot Password?" link. An OTP or reset link will be sent to your registered mobile number or email. Use it to set a new password. The whole process takes under 5 minutes.

Follow these tips to stay safe:
  • Use a strong password (numbers + letters + symbols)
  • Never share your password with anyone
  • Avoid logging in on public Wi-Fi
  • Keep Two-Factor Authentication (2FA) enabled
  • Do not click on suspicious links

0000bet takes responsible gaming seriously. You can set your own daily/weekly deposit limits, betting limits, and session time limits. To learn more, Responsible Play Page view here.

Self-exclusion is a feature that lets you voluntarily suspend your own account for a set period — anywhere from 30 days to permanently. It's an effective way to take a mandatory break when you need one.

Yes, 0000bet is a regulated and licensed online betting platform. We follow the guidelines set by international gaming regulatory authorities and use SSL encryption to keep your personal information secure.
About 0000bet

0000bet FAQ: Making Your Betting Journey Easier

0000bet is one of Bangladesh's most trusted online betting platforms. Millions of Bangladeshi users bet every day on cricket, football, lottery, casino games, and more. This detailed FAQ section is here to answer the questions that new users most commonly ask.

Registering on 0000bet is completely free and takes just a few minutes.

How easy is it to get started on 0000bet?

Many people think online betting is complicated, but 0000bet has completely changed that perception. The registration process is so straightforward that anyone who can use a smartphone can open an account. With a Bangla-language interface, there's no language barrier. You can get started with as little as ৳200 via Mobile Pay or Nagad, so there's no need to worry about large upfront investments.

No hidden charges on payments

One of 0000bet's key advantages is a transparent payment system. There are no hidden fees on deposits or withdrawals. Transactions via Mobile Pay, Nagad, and Rocket are processed quickly, and once a withdrawal is successful, funds go directly to your mobile banking account.

How do bonuses and promotions work?

0000bet regularly offers a range of attractive bonuses and promotions — from welcome bonuses to weekly cashback, reload bonuses, and special tournament offers. Each bonus comes with specific wagering requirements, which are clearly stated on the promotions page. Always read the terms carefully before claiming any bonus.

Security & Safety

0000bet servers are protected by SSL encryption. Users' personal and financial information is never shared with third parties. Enabling two-factor authentication adds an extra layer of security to your account. If suspicious activity is detected, your account is automatically secured.

Responsible Gaming Is Our Priority

0000bet believes betting should be a form of entertainment — not a habit or a source of financial stress. That's why we give users the tools to set their own limits. Track your spending each session and take a break whenever you need one.

  • Set a daily deposit limit
  • Use a session timer
  • Review your betting history regularly
  • Use self-exclusion if needed
  • Don't plan on using your winnings to cover essential expenses
Remember: betting is only for those aged 18 and above. Please play responsibly.

Contact Our Support Team

If you can't find your answer here, our 24/7 support team is always ready to help. Send us an email with a detailed description of your issue and we'll usually get back to you within 2–6 hours.

Quick Links

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If you can't find your answer in this FAQ, reach out to our support team directly.

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